We don't accept returns. We offer store credit or exchange to unused merchandise with the original tags within 7 days of purchase. Merchandise should be unworn and with original tags. An email receipt is required for exchange or store credit.
All purchases of clutches, handbags, vintage embroidery jackets and dresses, and any sale merchandise are final sale, and cannot be exchanged or receive store stored.
How to Exchange or Receive Store Credit:
For online orders, please fill out the complete exchange section of the invoice and enclose it with the item(s) you are sending back. Please note exchange will depend on inventory availability. If desired merchandise is not available, Bankelok will contact you. Enclose the exchange form with your shipment.
Please send the package with the exchange form and item(s) to the following address:
120, Thompson Street
New York, NY 10012
For In-Store purchases, please stop by the store with the unworn item with tag. Please make sure to have you receipt (email or text message) on hand for verification.
All sales are final sale.